Please read these Terms & Conditions carefully before registering or using any service on 96win. By creating an account, you agree to be bound by these terms.
Last updated: May 2026By accessing, registering on, or using any part of the 96win platform (the "Platform"), you ("User", "you", "your") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
These Terms apply to all users of the Platform, including visitors, registered members, and any person who accesses the Platform in any capacity. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
96win reserves the right to update, modify, or replace any part of these Terms at any time. We will endeavour to provide reasonable notice of material changes by posting an updated version on the Platform with a revised "Last Updated" date. It is your responsibility to review these Terms periodically.
To register and use 96win, you must satisfy all of the following eligibility criteria at all times:
By registering an account, you represent and warrant that you meet all eligibility requirements set out above. Providing false information to circumvent eligibility requirements is a material breach of these Terms and may result in immediate account termination and forfeiture of funds.
Each user may hold only one (1) registered account on 96win. The creation of multiple accounts by a single individual ("multi-accounting") is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.
When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your registration details and must promptly update any information that changes, including your registered mobile number and email address.
You are solely responsible for maintaining the confidentiality of your login credentials (username and password). You agree to:
96win will never ask for your password via email, SMS, live chat, or any other channel. Any communication purporting to be from 96win that requests your password should be treated as fraudulent and reported to our support team immediately.
96win shall not be liable for any loss or damage arising from your failure to comply with these security obligations.
All transactions on 96win are conducted in Philippine Peso (PHP / ₱). The Platform supports the following payment methods for deposits and withdrawals:
Deposits are generally credited to your 96win wallet promptly upon confirmation from the payment provider. 96win is not responsible for delays caused by third-party payment processors, network outages, or banking system maintenance.
Withdrawal requests are subject to identity verification (KYC). You may be required to submit a valid Philippine government-issued ID (such as a PhilSys card, driver's license, passport, SSS/GSIS ID, or PRC ID) before your first withdrawal is processed. 96win reserves the right to request additional documentation at any time.
96win reserves the right to withhold withdrawal processing pending investigation if there is reasonable suspicion of fraudulent activity, bonus abuse, money laundering, or any other violation of these Terms.
96win may offer bonuses, free spins, cashback, and other promotional incentives from time to time. All bonuses are subject to specific terms and wagering requirements that will be communicated at the time the bonus is offered. General bonus conditions include:
All games available on the 96win Platform are provided by certified third-party game studios. Each game is governed by its own specific rules, which are accessible within the game interface. By participating in any game, you agree to be bound by the applicable game rules.
96win uses certified Random Number Generator (RNG) technology for all virtual games, and live dealer games are conducted using physical equipment under controlled conditions. The integrity of all games is independently audited by the respective game providers.
You acknowledge that the outcome of all games is determined by chance and that past results do not influence future outcomes. 96win makes no representation or warranty regarding the likelihood of winning any game.
In the event of a technical malfunction, disconnection, or system error during gameplay, 96win reserves the right to void affected game rounds and refund the applicable stake to your wallet. Winnings generated during a confirmed technical error may be voided.
The following conduct is strictly prohibited on the 96win Platform. Engaging in any prohibited conduct may result in immediate account suspension, termination, forfeiture of balances, and referral to relevant law enforcement authorities:
All content on the 96win Platform — including but not limited to the 96win name, logo, trademarks, game graphics, software, text, images, audio, and video — is the property of 96win or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial recreational purposes only. This licence does not permit you to:
To the maximum extent permitted by applicable Philippine law, 96win, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
96win's total aggregate liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you into your 96win wallet in the thirty (30) days preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
96win is committed to promoting responsible gaming. We provide tools to help you manage your gaming activity, including deposit limits, session time reminders, cool-off periods, and self-exclusion. These tools are accessible from your account settings.
If you believe your gambling has become problematic, we strongly encourage you to make use of these tools and to seek professional support. You may request self-exclusion at any time by contacting our support team.
For more information, please visit our Responsible Gaming page.
96win reserves the right to suspend, restrict, or permanently terminate your account at any time, with or without prior notice, if:
Upon termination for cause, 96win reserves the right to forfeit any remaining wallet balance. Where termination is not due to a breach by you, any verified balance will be returned to you via your registered payment method after deduction of any applicable fees.
You may close your account voluntarily at any time by contacting our support team. Voluntary closure requests will be processed within a reasonable timeframe, subject to completion of any pending transactions and satisfaction of any outstanding wagering requirements.
96win collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
96win may amend these Terms at any time. Amended Terms will be posted on the Platform with an updated "Last Updated" date. For material changes, we will endeavour to provide advance notice via email or an in-platform notification. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree to any amended Terms, you must cease using the Platform and may request account closure in accordance with Section 11.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be submitted to 96win's customer support team for informal resolution. If the dispute cannot be resolved informally within thirty (30) days, it shall be referred to the appropriate courts or regulatory bodies of the Philippines having competent jurisdiction.
Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 96win support team:
We aim to respond to all written enquiries within two (2) business days.
The commitments behind every clause in our Terms
All deposits and withdrawals are protected by SSL encryption. Your financial data never travels unprotected on the 96win platform.
Our Terms are written in plain language. No hidden clauses, no surprise fees buried in fine print — what you read is what applies.
96win operates in alignment with PAGCOR guidelines, the regulatory framework governing online gaming in the Philippines.
Every virtual game on 96win uses independently certified Random Number Generator technology. Outcomes are genuinely random and cannot be manipulated.
Our Filipino-speaking support team is available around the clock via live chat to help resolve any account, payment, or gameplay concern.
Deposit limits, session reminders, cool-off periods, and self-exclusion are built into every 96win account — free to use, always accessible.
Now that you know the rules, join thousands of Filipino players enjoying live casino, sports betting, slots, and bingo on 96win. Safe, fair, and built for the Philippines.
21+ only · Play responsibly · PAGCOR guidelines apply